PRIVACY POLICY
ST. SILLAGE, hosts and operates the stsillage.com website, including storing all of the data collected on or through the website. ST. SILLAGE has created this privacy policy ('Privacy Policy') relating to the collection, use and disclosure of information about you obtained on the stsillage.com website.
Please read this Privacy Policy carefully. ST. SILLAGE may change or update this Privacy Policy periodically; see 'Changes and Updates to Privacy Policy'. You can view the most current version of the Privacy Policy at any time by clicking on the hyperlink labeled 'Privacy Policy' located on the bottom of each page of the stsillage.com website.
By using the stsillage.com website, or by agreeing to the stsillage.com Terms and Conditions, you consent to the collection, the use, the storage, the processing and the disclosure of your information, including personal and financial information, by ST. SILLAGE, ST. SILLAGE's financial institution, third parties who provide services on or to the stsillage.com website (including third parties that provide credit reporting, payment or order fulfillment services in relation to the stsillage.com website) on the terms and for the purposes described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, or any modifications thereto, please exit the stsillage.com website now and do not purchase any of the ST. SILLAGE products offered for sale on the website.
What information is collected on stsillage.com?
You may use the stsillage.com website without providing any personal information to ST. SILLAGE. You will however, need to provide certain information, including your name, address, telephone number and e-mail address, as well as certain financial information (such as your charge or credit card number) if you choose to purchase products offered on the stsillage.com website for the purposes of paying for the products you ordered and processing your order. Any information you provide on the stsillage.com website may be processed in Australia or in France and will be stored on ST. SILLAGE's server in Australia or, as explained below, on a secure site operated by ST. SILLAGE's financial institution.
You may choose to allow ST. SILLAGE to store this information in the ST. SILLAGE customer database (or on the secure site operated by ST. SILLAGE's financial institution as described below) without taking any further step. You may also request by sending an e-mail to ST. SILLAGE to delete your personal information at any time as soon as your order has been processed and delivered (see 'Changes and access to your personal information'). ST. SILLAGE may collect non-personal information about you even if you do not purchase any products on the stsillage.com website; see 'Cookies'.
Receiving information
ST. SILLAGE also provides you with the opportunity to receive information, which may be of interest to you, including information relating to ST. SILLAGE products in Australia and new products offered on the stsillage.com website. If you do not want to receive such information by e-mail, you may opt-out of further communications at any time by writing to the following address:
ST. SILLAGE
430 Little Collins Street
Melbourne VIC 3000, Australia
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Please understand that if you opt out of receiving promotional correspondence from us, We may still contact you in connection with your relationship, activities and communications with us. Also, a request to have us stop sharing your Personal Information with other entities for marketing purposes will only apply as of the date of your request, and We will not be responsible for any communications that you may receive from entities that received your Personal Information prior to such request. In these cases, please contact that entity directly.
What use is made of the information you provide on stsillage.com?
ST. SILLAGE may disclose the information you provide on the stsillage.com website to other companies in the ST. SILLAGE group, in order to process your order and deliver it to you.
ST. SILLAGE may also disclose the information you provide on the stsillage.com website to other companies in the ST. SILLAGE group, in order that such corporate affiliates may contact you with respect to information about such corporate affiliates, including products and services of such corporate affiliates that may be of interest to you. If you do not want to receive such information by email, you may opt out as set forth above in the section entitled 'Receiving information'.
ST. SILLAGE may also disclose the information you provide to it on the stsillage.com website to third parties who provide services on or to the stsillage.com website. To verify your information, authenticate payments and process orders, ST. SILLAGE may disclose certain financial and other information you provide to ST. SILLAGE to third parties that provide credit reporting, payment or order fulfillment services.
ST. SILLAGE may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law, a subpoena or other legal process. For example, ST. SILLAGE may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating the stsillage.com Terms and Conditions, or who may be causing injury to, or interfering with, other users of the stsillage.com website. In the event that ST. SILLAGE, or one or all of the companies in the ST. SILLAGE group, or all or part of its or their assets, are acquired by a third party, the stsillage.com customer list may be included in the transferred assets.
Please be aware that ST. SILLAGE does not control the policies or practices of third parties (apart from members of the ST. SILLAGE group) to which ST. SILLAGE discloses information about users of the stsillage.com website and that any use or disclosure of such information by third parties is not governed by this Privacy Policy; see also 'Links'.
What kinds of personal information does ST. SILLAGE collect and hold?
In addition to personal information collected and held by ST. SILLAGE in connection with the stsillage.com website, ST. SILLAGE may also collect and hold personal information about you including your name, address, contact details and financial information. ST. SILLAGE may also collect and hold information about you which relates to your employment history or education where you apply for employment.
How does ST. SILLAGE collect and hold personal information?
ST. SILLAGE collects personal information about you in the following ways:
• directly from you when you complete any forms ST. SILLAGE provides you with or when you join the Newsletter;
• directly from you when you request a product which is not available and ask ST. SILLAGE to notify you of when it will receive additional stock;
• directly from you when you apply for employment with ST. SILLAGE;
• through external consultants who provide ST. SILLAGE with your personal information in order to invite you to events you may be interested in;
• through your friends who ask ST. SILLAGE to invite you to events you may be interested in;
• through other third parties.
ST. SILLAGE holds personal information on electronic databases and in hard copy records.
The purposes for which ST. SILLAGE collects, holds, uses and discloses personal information
ST. SILLAGE collects, holds, uses and discloses personal information for the following purposes:
• in order to provide you with the goods and services you have requested and associated support;
• to respond to your enquiries or feedback;
• for marketing and promotional purposes and for other internal communications purposes. If you do not want ST. SILLAGE to use or disclose your personal information for direct marketing purposes, please email hello@stsillage.com;
• to consider your application for employment with ST. SILLAGE.
Overseas disclosures of personal information
ST. SILLAGE is likely to disclose your personal information to its related bodies corporate within the ST. SILLAGE Group.
Cookies
ST. SILLAGE reserves the right to use cookies and similar devices on the stsillage.com website to facilitate site-navigation and to customize the information that appears on the stsillage.com website. ST. SILLAGE also reserves the right to use cookies and similar devices to collect non-personal information about users of the stsillage.com website, such as a user's IP address, the type of web browser and operating system being used and/or the pages of the website a user visits. ST. SILLAGE collects this information in order to monitor usage of the stsillage.com website and to improve aspects of the website.
Most browsers accept cookies automatically, but can also be configured not to do so or to indicate when a cookie is being sent. We recommend that you do not disable your browser from accepting cookies, as it will prevent you from moving freely from page to page and from taking advantage of all of the features of the Stsillage.com website.
Links
The stsillage.com website may contain links to other third party websites. ST. SILLAGE has no control over the content, policies or actions of these websites. The use of any information you may provide to third parties on other websites, or which such parties may otherwise collect on other websites, is not governed by this Privacy Policy. You should carefully review the privacy policies of any third party websites and contact the operators of those websites if you have any questions about their use of your information. ST. SILLAGE cannot be responsible for any third party, or its affiliates or agents, failing to use your personal information in accordance with such third party's privacy policy, or any contractual or other legal obligations to which such third party, its affiliates or agents, may be subject.
Security
ST. SILLAGE has implemented security measures to protect the personal information you provide against unauthorized access and use. All financial information you provide on the stsillage.com website is stored on a secure site operated by ST. SILLAGE's financial institution. Transactions conducted on the stsillage.com website are protected by an SSL encrypting system. Please be aware, however, that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.
Changes and updates to Privacy Policy
By using the stsillage.com website, you consent to the collection, use, storage, processing and disclosure of your information as described in this Privacy Policy. This Privacy Policy reflects the ST. SILLAGE current business practices, and is subject to change and update. In the event of any such change or update, a revised policy will be posted on line on the stsillage.com website, with the last date of update noted on the bottom of the page. Please check the stsillage.com website periodically to remain informed of any changes or updates to ST. SILLAGE privacy policies and practices. If you allow ST. SILLAGE to retain the personal information you provide on the stsillage.com website in its customer database and ST. SILLAGE intends to disclose that information to third parties or affiliated companies in a manner that is not already outlined in this Privacy Policy, ST. SILLAGE will notify you by e-mail and provide you with an opportunity to opt out of any further use or disclosure of your personal information.
Changes and access to your personal information
You may ask ST. SILLAGE to correct, update or delete information you have provided and of which you registered in the ST. SILLAGE database by contacting our Client advisors (see 'Contact'). If applicable, you should be sure to provide ST. SILLAGE with any updates and changes to your information, including any changes to your postal or e-mail address to ensure that your orders are shipped to the correct address and that we can contact you about your order if necessary. ST. SILLAGE may also retain, for archival purposes, copies of communications with users of the stsillage.com website and any response to questions or comments sent to users by ST. SILLAGE.
You may also request access to personal information about you that is held by ST. SILLAGE and seek the correction of that information by email hello@stsillage.com.
Complaints
If you would like to make a complaint about a breach of the Australian Privacy Principles to ST. SILLAGE, please email hello@stsillage.com. Once ST. SILLAGE receives your complaint, ST. SILLAGE Ltd will endeavour to respond to your complaint within a reasonable period of time.
If you are unhappy with the outcome of your complaint, you can take your complaint to the Office of the Australian Information Commissioner (OAIC). For more information on how to contact the OAIC, please visit their website at: http://www.oaic.gov.au/about-us/contact-us-page.