Shipping Information

Delivery

Standard Delivery

The expected time for standard delivery is 3 to 5 business days following order placement. Shipping charges for standard delivery orders are listed at checkout. For shipments to remote and rural areas including, but not limited to regional Northern Territory, Queensland and Western Australia addresses please allow up to 7 business days for delivery.

Overnight Delivery

If overnight delivery is requested, your order will be prioritized and will arrive the next business day (Mon–Fri excluding public holidays) from the time you receive email shipping confirmation. Please note overnight orders placed after 2:00pm AEST, or anytime Saturday or Sunday may not be processed until the following business day. This service is only available to selected postcodes. Please note that certain items are not available or overnight shipping outside of Victoria.

Returns

ST. SILLAGE would like you to be pleased with your purchase and will gladly refund any unopened and unused item within 14 days of purchase through our website. Stsillage.com purchases cannot be exchanged or returned in-store. If you would like to return an item, simply notify us in writing to hello@stsillage.com.

Please return the item(s) in its original product packaging. Returned packages must be returned prepaid, to the address we will indicate once we receive your request. Stsillage.com is unable to refund shipping charges. Please allow 7–10 business days of processing time. You will receive a confirmation email once we receive your package and process your return. ST. SILLAGE reserves the right to deny returns for items that do not meet the return policy – for more details see Terms & Conditions.

If you require further assistance, please email us at hello@stsillage.com.